Services
Simple, transparent home care costs
We understand that arranging home care can be a stressful experience. Our goal is to make the process as straightforward as possible, providing you with clear information so you can make the right decision for your family.
Tailored to your needs
Home care costs vary depending on the level of support required. We offer:
Visiting Care: Charged at a clear hourly rate.
Respite Care: Quoted at a daily rate for short-term support.
Ongoing Care: Quoted at a weekly rate for long-term peace of mind.
We will work closely with you to determine the right level of care and ensure the plan is financially sustainable for the long term.
Why our customers trust us
Upfront and transparent
We believe in total honesty. You will only ever pay what is agreed upon in your personalized care plan. No hidden fees, no surprise surcharges, and no restrictive long-term notice periods.
A managed care provider, not an agency
New Horizon Homecare is a regulated care provider, not a recruitment agency. This means we manage our own staff and quality of care directly—saving you from hidden agency fees or retainer costs.
Direct payment support
If you receive social services funding via direct payments, we can easily facilitate this. We are also happy to accept top-up payments to ensure you get the exact level of care you desire.
Our commitment to quality care
At New Horizon Homecare, we are committed to delivering safe, respectful, and person-centred care at all times. Through regular reviews, open communication, and a strong focus on dignity and wellbeing, we strive to provide a service that service users and their families can trust with confidence.
